Consistent with this institution's mission and values, corporate obligations, policies, and moral and religious beliefs, patients enjoy the following rights and responsibilities.
 
Patients have the right to:

1. Be treated with comfort, dignity and respect, including when in the final stages of life.
   
   
2. Health professionals' appropriate assessments and management of pain (pain information, prevention of pain and relief of pain) upon a report of pain by the patient.
   
   
3. Obtain information regarding benefits, risks and alternatives of proposed treatments or procedures and to make informed decisions regarding care, including participation in research studies.
   
   
4. Be informed about the outcomes of care, including unanticipated outcomes which differ significantly from the anticipated outcome.
   
   
5. Refuse to participate in research studies, which will not compromise the patients' right to care.
   
   
6. Include or exclude any/all family members from participating in their care.
   
   
7. Be involved in resolving dilemmas about their care by requesting the hospital address any ethical issues in providing patient care through the Bio-ethics Committee.
   
   
8. Initiate an advance directive.
   
   
9. Refuse treatment, including refusal of resuscitative services or protected health information.
   
   
10. Privacy, security and confidentiality of their health information.
    
    
11. Bring to the attention of appropriate hospital representative concerns regarding their right to care and to have those complaints reviewed and, when possible, resolved.
    
    
12. Be free from all forms of abuse, harassment and discrimination, the right to file a complaint with the state survey or certification agency for abuse, neglect or misappropriation of the patient's property in the facility.
    
    
13. Recognition of spiritual, cultural and social beliefs.
    
    
14. Obtain appropriate protective service information.
    
    
15. Have a family member or representative of choice notified promptly of their admission to the hospital.
    
    
16. Access information contained in their clinical records within a reasonable time frame.
    
    
17. Be free from restraints and seclusion which are not medically necessary.
    
    
18. Be informed of participation for the procuring and donation of organs and other tissues.
    
    
19. An explanation of charges.
    
    
20. Know the names of individuals providing care.
    
    
21. Effective communication from the health system, including appropriate accommodation for disabled patients and unrestricted access to communication with others outside the health system, except in circumstances related to care.

Patients are responsible for:

1. Cooperating with the healthcare team.
   
   
2. Informing the physician or healthcare provider of pain and cooperating with the healthcare team to develop a plan for the management of pain.
   
   
3. Following generally accepted rules of courtesy and etiquette.
   
   
4. Being considerate of the rights and privacy of other patients.
   
   
5. Making adequate financial arrangements for payment.
   
   
6. Letting us know when your rights are not being respected.