Emergency Care Services
Our emergency departments provide confidential, compassionate, state-of-the-art care for patients of all ages. We care for those with all types of health problems, including critical and potentially life-threatening conditions without regard to social or economic status, disability, literacy or native language. Additionally, we are proud to play an integral role in the safety of Chatham County residents through our disaster preparedness efforts.
Patients are seen and evaluated by the emergency department physician, a family nurse practitioner or a physician's assistant. Interpreters, social workers, spiritual care providers, volunteers and other services are available to provide support and comfort to our patients.
Our departments are staffed 24 hours a day, seven days a week, with highly trained and credentialed emergency staff, with specialists on call for consultation. Our physicians are board certified and trained in emergency medicine; our expert nursing staff is credentialed in basic, advanced and pediatric life support, while our well-trained ancillary staff is proficient in basic life support.
St. Joseph's Emergency Department (ED)
St. Joseph's ED is a 14-bed facility that not only handles general health-related complaints and emergencies, but offers specialized services for cardiac, neurological and respiratory emergencies. Our ED has an air-ambulance helipad should there be a need to transport a critically ill or high-level trauma patient after stabilization. Looking toward the future, St. Joseph's ED will begin a renovation and expansion project in 2008 to meet the growing needs of our community.
11705 Mercy Boulevard (facing Abercorn)
Phone: (912) 819-2419
Fax: (912) 819-2127
Candler Emergency Department (ED)
Candler Hospital's ED is a 30-bed facility that offers comprehensive care for general health-related complaints and emergencies with specialized services for orthopedic and pediatric problems. Ambulatory patients with less acute illnesses and injuries, such as sprains, sore throats and cuts, may be seen quickly in PromptCare.
5353 Reynolds Street (facing DeRenne Avenue)
Phone: (912) 819-6037
Fax: (912) 819-2037
We provide the highest quality of full-service emergency care on both hospital campuses, 24 hours a day. We offer the full spectrum of care for neurological, orthopedic, cardiac, gynecological, pediatric, gastrointestinal and other emergencies. Each emergency center includes treatment rooms dedicated and equipped for trauma, pediatric, orthopedic, psychiatric and isolation patients. The emergency centers feature wireless technologies, mobile X-ray equipment, ultrasound, EKG, echocardiogram, point-of-care testing, a sophisticated drug-dispensing system and other technologies that speed accurate diagnosis and safe treatment for our patients. Decontamination facilities allow us to provide appropriate care for patients exposed to toxic chemicals.
Frequently Asked Questions
What does a triage nurse do?
Our experienced triage nurses are specially trained to accurately and quickly assess your condition upon arrival. Based on this assessment, the triage nurse utilizes a sophisticated triage system to determine the order in which you will be seen by the physician.
Why are patients not seen on a "first-come, first-serve" basis?
The triage nurse utilizes a sophisticated triage system to determine the order in which you will be seen by the physician. Patients arriving after you may be seen ahead of you, as life-threatening emergencies and critical patients are seen first.
May I see my own doctor in the emergency department?
The ED physician is responsible for the care of all patients arriving to the ED and ensuring that patients are seen in a timely manner with the appropriate emergency treatment based on specialized emergency medicine training and experience. You may request your own physician to be contacted for treatment, if you choose. If your physician is a member of the hospital medical staff, an attempt will be made to contact him.
Why do nurse practitioners (NP) or physicians' assistants (PA) see some patients when a doctor is always there?
NPs and PAs have received extensive education and experience under the supervision of the ED physician. Utilizing NPs and PAs ensures that patients are seen and treated more quickly. The emergency physician oversees all patients in the ED.
Can I bring my family with me to the emergency department?
We recognize that family support is critical during a time of illness or accident, and visitors are allowed based on the condition of the patient. Due to the large volume of patients being cared for in the ED at a given time and the need to protect privacy, visitors may be limited at the discretion of the nurse or physician. Parents should accompany children under the age of 12.