Patient Rights - You Have...

  • The right to be treated with comfort, dignity, and respect including the final stages of life;
  • The right to health professionals appropriate assessment and management of the pain, pain information, prevention of pain and relief of pain upon a report of pain by the patient;
  • The right to obtain information regarding the benefits, risks, and alternatives of any proposed treatments or procedures to the patient and to make an informed decision regarding care including participation in research studies;
  • The right to be informed, and as appropriate their designee about the outcomes of care, including unanticipated outcomes which differ significantly from the anticipated outcome;
  • The right to refuse to participate in research studies, which will not compromise the patient’s right to care;
  • The right to include or exclude any or all of their family members from participating in their care;
  • The right to be involved in resolving dilemmas about their care by requesting the hospital to address any ethical issues in providing patient care through the Bio-ethics Committee;
  • The right to initiate an advance directive;
  • The right to refuse treatment including refusal of resuscitative services or protected health information;
  • The right to privacy & security, the right to confidentiality of their protected health information;
  • The right to bring to the attention of the appropriate hospital representative any concerns regarding their right to care and to have those complaints reviewed and, when possible resolved;
  • The right to be free from all forms of abuse, harassment and discrimination, the right to file a complaint with the State survey or certification agency if the patient has a concern about patient abuse, neglect or misappropriation of the patient’s property in the facility;
  • The right to be free from discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression;
  • The right to recognition of spiritual, cultural, and social beliefs;
  • The right to obtain appropriate protective service information;
  • The right to have a family member or representative of the patients’ choice notified promptly of their admission to the hospital;
  • The right to have a family member, friend, or other individual be present with the patient for emotional support during the course of stay;
  • The right to access information contained in the patients’ clinical records within a reasonable time frame;
  • The right to be free from restraints and seclusion which are not medically necessary;
  • The right to be informed of participation for the procuring and donation of organs and other tissues;
  • The right to receive an explanation of charges;
  • The right to the name of the individuals providing care to them;
  • The right to effective communication from the Health System, including appropriate accommodations for disabled patients, and the right to unrestricted access to communication with others outside the Health System, except in circumstances in which it is necessary to restrict access to visitors, mail, telephone calls or other forms of communication for reasons related to patient care, and any such restrictions will be fully explained to you and your family and will be determined with your participation;

PATIENT AND FAMILY RESPONSIBILITIES

  • Cooperate with the health care team in their treatment program;
  • Inform the physician or healthcare provider of any pain and cooperate with the healthcare team to develop the plan for management of pain;
  • Follow the usually accepted rules of courtesy and etiquette;
  • Be considerate of the right and privacy of other patients;
  • Make adequate financial arrangements for debts owed to this health system;
  • Bring to the attention of the appropriate health system supervisor those occasions when in your opinion your rights are not being respected.
  • St. Joseph's Hospital Campus: 11705 Mercy Blvd., Savannah, GA 31419, (p) 912-819-4100
  • Candler Hospital Campus: 5353 Reynolds St., Savannah, GA 31405, (p) 912-819-6000
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St.Joseph's Hospital Campus: 912-819-4100

Candler Hospital Campus: 912-819-6000