COVID Updates: Find out the latest on visitor restrictions and ongoing vaccinations at St. Joseph’s/Candler.  Learn more

Visitation guidelines effective April 26, 2021

St. Joseph’s/Candler’s top priority is to protect our patients and co-workers. Throughout the COVID-19 pandemic, the health system has enhanced or modified its visitor restrictions as part of its plan to treat both COVID-19 patients and acute care patients — safely.

Effective Monday, April 26, 2021, St. Joseph’s/Candler is modifying visitor restrictions for certain patients. The updated visitation guidelines for Non-COVID-19 patients are as follows: 

  • Visitors must wear a mask at ALL times, including when in a patient room. Visitors not in compliance will be asked to leave the premises. Ongoing non-compliance may result in the loss of visitation privileges.
  • NEW Hospital Visitation: Inpatients are allowed ONE visitor per patient during visiting hours. Visitors will be allowed to switch out with others during visiting hours to allow different visitors per patient. Extended visiting hours are now:  9 a.m. to 7 p.m.
  • Visitors must enter through the main lobby of each hospital. Visitors may purchase food items in the cafeteria or cafe's "to go" but must return to the patient room with the items.
  • Visitors will be required to have their temperature checked upon entry. Visitors who have a fever or who are experiencing COVID-19 symptoms or FLU symptoms will not be allowed to enter.
  • Surgery patients will be allowed ONE designated visitor for the duration of surgery/recovery. Visitors are NOT allowed to stay overnight if a patient is admitted. Candler Hospital surgery patients are asked to review additional surgery guidelines by clicking here.
  • Emergency Room patients are allowed ONE designated visitor for the duration of their visit. If a patient is admitted, visitors are NOT allowed to stay. Due to COVID restrictions, certain areas of the ED do not allow any visitors. 
  • Labor and Delivery patients are allowed TWO designated visitors during the labor process. For the reminder of their hospital stay, only ONE visitor is allowed, not limited to visiting hours.
  • Pediatric patients are allowed TWO designated visitors per patient for the duration of their hospital stay.
  • Hospice and end-of-life patients may coordinate visitation as appropriate. 
  • Emergency pediatric patients are allowed TWO designated visitors.
  • No visitors under the age of 18 will be allowed.
  • The Intensive Care Unit may need to further restrict visitation for patients to decrease stimulation and encourage rest during Quiet Time.
  • Due to the critical nature of patients in the Intensive Care Units, we may have procedures, examinations and various tests and procedures which will require the visitor to wait outside the unit as designated by the nurse.

For the safety of patients, co-worker and visitors, visitor restrictions for patients with COVID-19 remain in place. 

Pooler Campus, Heart and Lung Building, Professional Office Building: Outpatient and Physician Offices

  • ONE visitor may accompany a patient with an appointment.
  • Visitors will be required to have their temperature checked upon entry. Visitors who have a fever or who are experiencing COVID-19 symptoms or FLU symptoms will not be allowed to enter.
  • No visitors under the age of 18 will be allowed unless they are the patient.
  • Visitors must wear a mask at all times.
  • Pediatric patients who have an appointment may have TWO designated visitors present.

Nancy N. and J.C. Lewis Cancer & Research Pavilion, Bluffton Campus and all additional oncology affiliated practices and locations

Due to the health risks associated with patients undergoing cancer treatment, visitor restrictions remain in place for these locations until further notice.

WARNING: Under Georgia law, there is no liability for an injury or death of an individual entering these premises if such injury or death results from the inherent risks of contracting COVID-19. You are assuming this risk by entering these premises. (GA Statute: O.C.G.A. 51-16-4 - COVID-19 Pandemic Business Safety Act)

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