Physician Office Resources For St. Joseph's/Candler Services

Here you will find a list of information for your office and for the patients being referred into St. Joseph's/Candler. We will be continuously updating this with the newest information. 

Contents

Phone numbers
Maps and Directions
Imaging Locations, Services and Hours
ICD-10 Diagnosis Codes
Forms
Items to Bring to Appointment
Precertification and Authorizations
Information on Scheduling

Phone Numbers

 

Phone                  

Fax

Community Wide Scheduling

912-819-6800

912-691-9128

Surgery Scheduling

912-819-6435

912-691-9078

Pre-Registration

912-819-7540

 

Customer Service

912-819-8455

 

Billing & Insurance

912-819-8455

 

 

 

 

Hospital Department Numbers

 

 

 

St. Joseph's

Candler

Medical Records

912-819-2477

912-819-6767

Laboratory

912-819-2427

912-819-8440

Surgery Pre-Screen

912-819-2473

912-819-6435

Financial Counselors

912-819-2434

912-819-8246

Physical Therapy Outpatient

912-819-2446

912-819-6176

Pulmonary Function Lab

912-819-2487

912-819-6441


NOTE: Expecting mothers are encouraged to pre-register online at www.sjchs.org/telfair-preregistration

Maps And Directions

Maps and directions to the hospitals and departments can be found at www.sjchs.org/hospitals-and-facilities-maps-and-directions/hospital-maps.

Imaging Locations, Services and Hours

Follow this link for a complete list of St. Joseph's/Candler Imaging locations.

ICD-10 Diagnosis Codes

https://www.cms.gov/Medicare-coverage-database/staticpages/icd-10-code-lookup.aspx

Forms

Outpatient Imaging Order Form
OR Posting Form

Items to Bring to Appointment

  • ID
  • Insurance Card
  • Form of payment
  • Medications

Precertification and Authorizations

Items needed for precertification and authorizations:

  • Procedure Code
  • Diagnosis Code
  • Supporting medical evidence for the requested procedure
  • Provider NPI (National Provider Identifier)

Process for accessing Provider office records

If an office would like for us to have access to their Electronic Medical Record (EMR), they may contact the Pre-Certification department team leader Gloria Ortiz 912-819-7225.  We will also need the office Information Services contact information.

Information on Scheduling

Items needed at time of scheduling:

  • Patient Name
  • Patient DOB
  • Patient Address
  • Phone number
  • Patient Insurance information
  • Procedure to be performed & preferred location
  • Diagnosis description and ICD-10 code
  • Ordering physician name

Please make sure the order contains ALL of the following:

  • Patient name
  • Patient date of birth
  • Procedure clearly marked and indicate contrast if needed
  • Diagnosis description and ICD-10 code
  • Physician signature and date of signature
  • Phone number to contact patient 
  • Office contact’s phone number
  • St. Joseph's Hospital Campus: 11705 Mercy Blvd., Savannah, GA 31419, (p) 912-819-4100
  • Candler Hospital Campus: 5353 Reynolds St., Savannah, GA 31405, (p) 912-819-6000
  • Find us on:

St.Joseph's Hospital Campus: 912-819-4100

Candler Hospital Campus: 912-819-6000