Financial Assistance

We have financial options available to you.

St. Joseph's/Candler is committed to extending financial assistance to qualifying patients.  If payment could create a financial hardship for you, our staff will work with you to apply for one or more of the following programs. We offer financial counseling, and all information discussed remains confidential.  Applications will be processed, and approval will be determined based on specific criteria.  We will not discriminate in the determination of financial assistance eligibility on the basis of race, color, creed, sex, age or handicap.

Medicaid:  The Hospital has an agreement with a Medicaid Eligibility Vendor to assist patients to become eligible for Medicaid.

Financial Assistance Program:  The Hospital sponsors a program to provide reduced fees based on specific criteria related to income and dependents.

For additional information call Customer Service at 912-819-8455 or 800-374-7054.

Extended Payment Plans

We also offer extended payment plans to patients through our partner, MedFinancial. They offer no-interest payment plans that are tailored to your health and financial situation. They are not a traditional credit card nor are they a collection agency. Their program covers all patients regardless of balance or credit history - and they never report to credit bureaus. Their customized payment options offer many benefits including:

  • No credit reporting
  • Everyone is accepted
  • No hidden fees
  • Easy payment methods: online, phone, check, auto pay
  • Combined statements that include other medical bills and family members

Our team will work with you to determine the right plan for your situation, helping you pay in regular low-monthly installments you can realistically manage. To learn more, speak to one of our representatives by call 912-819-8455. 

Financial Assistance Documents

Financial Assistance Summary

Resumen de ayuda financiera

Billing and Financial Assistance Policy

Politica ayuda financiera, facturacion y cobranza

Financial Assistance Application

Solicitud de asistencia financiera