Available Clinical Services
When you’re feeling sick or need quick medical advice, you don’t always have to leave home. Our experienced providers deliver the same compassionate, high-quality care you’d receive in person right from your phone, tablet or computer.
With our virtual urgent care service, you can connect face-to-face with a licensed provider through secure HD video. Get evaluated, diagnosed and treated for common, non-life-threatening conditions in minutes.
Why choose online urgent care?
Skip the waiting room and see a provider from anywhere. Our telehealth urgent care services are perfect for minor illnesses or injuries when you can’t make it to a clinic. You’ll receive care that’s convenient, private and backed by the trusted St. Joseph’s/Candler network.
Conditions we treat online
Our virtual urgent care providers near you can help with a variety of common conditions, including:
- Allergies or sinus issues
- Sore throat
- Fever
- Diarrhea (without severe abdominal pain)
- Simple rashes or skin irritations
- Pink eye (without pain or vision changes)
- Medication refills (non-scheduled medications)
- Minor infections (skin, eye, and more)
- Tooth pain
- COVID-19 screening and occupational health concerns
Exclusions include:
- Automobile accidents
- Assault
- Trauma with suspected fracture
- Lethargy
- Acute MS changes
- Acute neurological decompensation/deficit
- Acute Syncope
- New onset headache not related to sinus, cold
- Abdominal pain
- Chest pain
- Pregnancy-related problems
- Vaginal complaints, Dialysis, Chemotherapy (within past 60 days), patients with multiple/complicated co-morbid conditions.
Benefits of online urgent care
- Fast, same-day appointments
- Safe and secure technology
- Available on mobile or desktop
- Prescriptions sent directly to your pharmacy
- Care that meets our in-person standards
What do I need for a virtual urgent care visit?
You’ll need a device with a camera and microphone, such as a smartphone, tablet, or computer, plus a stable internet connection. We recommend a quiet, well-lit space for your appointment.
What symptoms are too serious for virtual urgent care vs. in-person urgent care?
If you experience chest pain, severe abdominal pain, head injury, confusion, fainting or difficulty breathing, visit an in-person urgent care or emergency room immediately. Virtual visits are best for mild to moderate symptoms.
How fast can I get a virtual urgent care appointment?
Most patients can schedule a same-day appointment, often within hours. Our providers work hard to get you the care you need, when you need it.