Financial support during your cancer journey
At the Nancy N. and J.C. Lewis Cancer & Research Pavilion, your health and well-being come first, and we’re here to ensure financial worries don’t stand in the way of your care. To support you through this journey, we are proud to offer the dedicated services of a full-time Financial Navigator. This resource is here to help you understand your financial responsibilities and explore options to ease any burdens, giving you the peace of mind to focus on your health.
The Financial Navigator is available to assist with:
- Understanding your financial responsibility for treatment
- Reviewing your insurance coverage and clarifying what is included
- Exploring available payment options
- Finding assistance programs, such as drug co-pay resources
- Determining qualifications for government programs like Medicaid or disability
We understand that a cancer diagnosis can feel overwhelming, but you don’t have to face this alone. Our Financial Navigator is here to guide you every step of the way.
Convenient access to financial guidance
The Financial Navigator’s services are free to all patients, including those receiving care in South Carolina. Whether you prefer to meet in person, over the phone, or via email, help is available Monday through Friday, 8 a.m. to 5 p.m., with no appointment needed. The Financial Navigator is located in the Radiation Oncology Suite at the Lewis Cancer & Research Pavilion.
Take advantage of this support so you can focus on what truly matters—your health and healing. If you have questions or need assistance, call 912-819-7631 for more information.
Frequently Asked Questions
When should I meet with the Financial Navigator?
You’re welcome to connect with the Financial Navigator at any point during your cancer journey—from the time of diagnosis to your one-month follow-up after completing treatment. Whether you have questions early on or need support later in the process, help is always available.
Can I meet with the Financial Navigator if I don’t have insurance?
Absolutely. Our Financial Navigator is here to assist any patient receiving treatment at the Lewis Cancer & Research Pavilion. We can find assistance programs, payment options, and resources to help every patient, regardless of insurance coverage.
Do I need a referral to see the Financial Navigator?
No referral is needed! While your physician or nurse navigator might suggest this service, you’re welcome to reach out to the Financial Navigator on your own at any time.
Is it necessary to meet with the Financial Navigator in person?
Not at all. Our Financial Navigator is available to assist you in person, over the phone, or via email—whichever works best for you. This flexibility ensures that every patient at can access the support they need.
Do I need to schedule an appointment?
Appointments are not required. However, giving the Financial Navigator a quick call before dropping by can help confirm availability and ensure you receive prompt assistance.
Can I bring family members to my visit with the Financial Navigator?
Of course! A strong support system is incredibly important. Please keep in mind that sensitive financial matters may be discussed, so it’s good to bring someone you trust.
Is there a cost to meet with the Financial Navigator?
No, this service is completely free for all patients. We believe financial guidance should be accessible to everyone receiving care at the Lewis Cancer & Research Pavilion.